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Deposits, Payment of fees, Cancellations & Refunds

Deposits

A deposit of 15% of the total course fees, shown on your invoice, must be paid when you book your course.  

Payment of fees 

  • The total course fees must be paid 14 days before the first day of your course. 
  • You must pay in Pounds Sterling (£GBP) 
  • If these fees and charges are not paid, IH Manchester may withdraw the student from the course and cancel their enrolment.
  • If you pay late,you must pay extra (ie. interest at 5% above the Lloyds bank base rate).  
  • If you book a group course, but we do not have a class at your level, we will give you 50% of the number of lessons as individual lessons instead.

Cancellations 

You have a legal right to cancel the Contract within 14 days (the “Cancellation Period”) without giving any reason. If you decide to cancel your course near to the arrival date (but outside the 14 day cancellation period) we will charge a fee: 

  1. If you cancel up to 21 days before the course begins, you will lose the 15% deposit and registration fee
  2. If you cancel from 21 days to 15 days, you will lose 33% of the total fees
  3. If you cancel from 14 days to 8 days, you will lose 66% of the total fees
  4. If you cancel 7 days or less before your course start date, you will lose 100% of the total fees

Refunds 

  • If a visa application is rejected and we receive written evidence of this, we will refund the fees received in full, less an administrative fee of £100. 
  • Other applications for refunds will be considered individually and will only be accepted in exceptional circumstances. 
  • Please see “Cancellations”above for a list of cancellation fees payable.  
  • We cannot give refunds for late arrival, early departure, absence during a course or change of programme.
  • We cannot give refunds for days when the school is closed during bank holidays but we will aim to offer you classes on other days during your course to make up for any classes missed on a bank holiday.
  • If you decide to shorten your course and leave your course early, the fees that you have paid for unused weeks can be neither transferred nor refunded.
  • Refunds of course fees will be made directly to the bank account or to the individual who made the fee payment.

Please see Terms & Conditions for full details 

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